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Legal

Refunds

How refund requests are handled for digital listings, support failures, and misrepresented products.

Refunds

Refund handling on Block Arsenal is seller-owned first, with platform review when trust, policy, fraud, or delivery problems are involved.

General expectations

  • Digital listings are reviewed case by case rather than guaranteed automatically.
  • Sellers are expected to help resolve install, compatibility, and delivery issues first when a reasonable fix exists.
  • Refund requests may be denied when content was delivered correctly, support was available, or the issue falls outside the listing promise.
  • Fraud, broken delivery, duplicate charging, or materially misleading listings can trigger admin override.

Account-linked purchases

Orders, downloads, reviews, refunds, and entitlement history stay tied to the same Block Arsenal account so the platform can trace what was bought, delivered, updated, or disputed.

NOT AN OFFICIAL MINECRAFT PRODUCT. NOT APPROVED BY OR ASSOCIATED WITH MOJANG OR MICROSOFT

Important note

Platform and seller responsibility

These legal pages govern site use, but they do not replace a creator's or seller's real-world legal and tax responsibilities.

  • Creators and sellers remain responsible for lawful uploads, rights clearance, taxes, reporting, and support obligations tied to what they publish on Block Arsenal.
  • Block Arsenal is a platform, not a law firm, accounting service, employer, or payroll processor.
  • Nothing on these pages should be treated as legal, tax, or accounting advice. Use a qualified professional when you need formal guidance.